Privacy Policy

Welcome to Bigsheep.shop (“we”, “our”, “us”, or “the Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website, make a purchase, or interact with our services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Who We Are

Bigsheep.shop is owned and operated by BIGSHEEP LLC, located at:

444 Alaska Ave STE BLA601, Torrance, CA 90503, U.S
Email: support@bigsheep.shop

For the purposes of this Privacy Policy, we act as the data controller.

2. Information We Collect

We collect the following categories of personal information:

a. Information You Provide Directly

Contact information (name, email address, phone number, shipping and billing address)
Account credentials (username and password)
Order and payment details
Customer support inquiries and communications

b. Information Collected Automatically

Device information (browser type, IP address, device identifiers)
Usage data (pages visited, time spent on site, interactions)
Cookies and similar tracking data

3. Cookies and Tracking Technologies

We use cookies and related technologies (such as pixels and web beacons) to:

Enhance website functionality and user experience
Remember user preferences
Detect and prevent fraudulent activity
Analyze website performance through tools such as Google Analytics

You may manage or disable cookies through your browser settings. Please note that doing so may affect certain features of the Site.

4. How We Use Your Information

Your information is used for the following purposes:

Processing and fulfilling orders
Providing customer support
Improving website functionality and services
Personalizing your shopping experience
Sending marketing communications (you may opt out at any time)
Maintaining security and preventing fraud
Complying with legal and regulatory obligations

5. Sharing Your Information

We may share your personal information with:

Trusted third-party service providers (e.g., payment processors such as PayPal)
Analytics partners (e.g., Google)
Legal or regulatory authorities when required by law
Affiliated entities within our corporate structure

We do not sell or rent your personal information to third parties.

6. Data Retention and Security

We retain your personal information only for as long as necessary to:

Fulfill orders and provide services
Comply with legal obligations
Resolve disputes and improve our offerings

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and review your personal data
Request corrections or updates
Request deletion or data portability
Restrict or object to certain processing activities
Withdraw consent where applicable
File a complaint with a relevant data protection authority

To exercise your rights, please contact us at: support@bigsheep.shop

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a minor has provided us with personal information, please contact us to request deletion.

9. International Users

If you access our website from outside the United States, please note that your information may be transferred to and processed in the United States. Where applicable, we comply with international data transfer regulations, including the use of standard contractual clauses.

10. User-Generated Content

Any content you submit to public areas of the Site, such as reviews, may be visible to other users. Please avoid sharing sensitive personal information in public sections.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.