Order Changes And Cancellations

Changing or Canceling Your Order

If you need to update or cancel your order, please contact us at support@bigsheep.shop within 4 hours of placing your order.

• Order Changes
  If you would like to adjust the style, size, or color of your item, we’re happy to assist, provided your order has not yet entered production.
• Order Cancellations
  Orders can be canceled free of charge within 4 hours of purchase. After this period, cancellation is no longer possible as the order will have entered production.

Modifying Your Order

For more significant changes (such as replacing multiple items or modifying a bundle), we recommend canceling your current order and placing a new one to ensure accuracy.

Please email us at support@bigsheep.shop with your order number in the subject line, and our team will assist you promptly.

Changing Your Shipping Address

If you need to update your shipping address, please email us with the following details:

• Your order number
• The original shipping address
• The updated shipping address

As long as your order has not been shipped, we will make the necessary changes for you.

Style, Size, or Color Adjustments

Adjustments to style, size, or color can be made before your order enters production.

Please contact us at support@bigsheep.shop with your order number and the requested changes. Our team will review and confirm your update as quickly as possible.

At Bigsheep.shop, we are committed to providing a seamless and reliable shopping experience. If you have any questions or need further assistance, please don’t hesitate to reach out, our team is always here to help.